Frequently asked questions

• What is Airblue's Frequent Flyer "BlueMiles" Program? +

  Like many airlines, we offer a Frequent Flyer Membership. BlueMiles™ make it possible to reward our most loyal passengers with discounted airfares and special offers. Every time you fly, the mileage that you travel is reflected in your BlueMiles account. You may redeem your BlueMiles once you have earned 8,000 Miles.

• How do I earn BlueMiles? +

  You must be a member of our Frequent Flyer program and have a BlueMiles account. Every time you complete a flight we will automatically credit your BlueMiles account with the miles traveled.
  
  Your Frequent Flyer number must be entered along with your name at the time you make your reservation.
  
  If your FF# is not entered with your reservation and displayed on your eTicket, you may contact airblue within 45 days of your flight, and the miles can be rewarded to your account at that time.

• How many BlueMiles do I need to redeem for travel? +

  You must have a minimum of 8,000 miles before you can redeem for travel. Special offers are available at various times, so log into your account and click the button to "Redeem Miles" to see the miles required for any route.
  
  (Domestic within Pakistan: 8,000 each way, UAE/MCT: 12,000 each way, KSA: 18,000 each way)

• How do you keep track of my BlueMiles? +

  Our systems update your BlueMiles within 14 days after you have completed a flight. We track all travel for which you have provided your membership number.

• May I see how much I have? +

  Absolutely. Simply log in to your account online or call us at 111-AIR-BLUE (111-247-258) and one of our representatives will be glad to assist you.

• How many miles will I earn for each trip? +

  Miles are earned based on the distance between locations. Miles rewarded are adjusted automatically according to the booked Fare Family (discount / standard / premium).